Privacy Policy

1. Scope

This Privacy Policy explains how Chat Plus collects, uses, stores, and protects information when you use our chatbot website and related services for Facebook, Instagram, and WhatsApp integrations.

2. Information we collect

• Account and profile details you provide (name, email, phone number).
• Messaging content sent through connected channels, including text, timestamps, and delivery metadata.
• Standard technical data: IP address, browser information, device type, and usage logs.

3. How we use data

• To run and improve message automation, routing, and support features.
• To send service notices, account security alerts, and support responses.
• To detect abuse, prevent fraud, and ensure platform stability.

4. Legal basis and lawful use

We process data as needed to perform the services you request and where permitted by applicable law. Where required, we rely on legitimate business interests, contractual necessity, and consent for optional features.

5. Data sharing

We share information only with trusted processors and service providers required to deliver core chatbot functions and legal or security obligations. We do not sell user data.

6. Security and retention

We use reasonable technical and organizational controls to protect data access. We keep data only as long as needed for operations, legal requirements, or legitimate security purposes.

7. Your choices

• Request access to your data or ask us to correct it.
• Request deletion where legally allowed.
• Contact the email below for all privacy requests.

8. Contact

If you have privacy questions, please contact our support channels.

Business details: Chat Plus, Taiwan, Taipei 241, Taiwan.